Incident Response Service

Be pro-active: plan and prepare to reduce chances of breach incidents

Turn your incident response plan into a proactive program

Incident response & security services here for you and your team, when an unforeseen incident occurs


The average number of days a business takes to detect a breach was over 70-80 days...

Shrink the time between incident detection and resolution - reducing the probability and severity of future incidents.

We provide remote and on-site investigation experts to reduce the impact of an incident on your organisation.

Incident response services provided:-

> Incident Response Planning Service <

> PCI Forensic Investigations <

> Incident Readiness Assessment <

> Incident Response Training <

> Emergency Response Service <

> Cloud Based & Managed Incident Response Service <


Key Benefits

Plan and prepare the impact of an incident. Test existing procedures... Address threats, vulnerabilities, virus outbreaks, and incidents. Deliver timely and measured response with minimal business disruption. Reduce the time between discovery and remediation.

Backed by global intelligence and technology. Support executives with guidance on both internal and external response. Where required our consultants can work under legal privilege on behalf of your legal counsel. Execute remediation plans to prevent recurrence (remove and prevent future risk).

Incident Response Planning Services
Reduces the time between detection and resolution.
Working with the customer to develop a proactive response program that improves incident response times, lowers response costs, improves overall response effectiveness.
Implement a continuous improvement process that uses lessons learned from past incidents to improve your security effectiveness.


Pre-Negotiated Contract Terms
Avoid contract negotiation in the middle of an incident.

Every incident has unique vectors and attack methodologies.

The way in which your company needs to proceed may be governed by compliance regulations and laws. Become more proactive in your response program.


PCI Forensic Investigations

Certified PCI Forensic Investigators, with more than seven years of experience investigating security breaches at physical locations, e-commerce sites, payment processors and payment gateways. 

Incident Readiness Assessment
Assess your existing ability to respond to security incidents and provide recommendations to shrink the time between incident detection and resolution, and ultimately reduce the probability and severity of future incidents. 



Incident Response Training  

The average number of days a business takes to detect a breach was over 70-80 days. The longer an intrusion goes unidentified, the more time its instigators have to cause havoc / steal data. With the same training provided to law enforcement organisations around the world, you can build your own expert response team to recognise ‘indicators of compromise’ (IOCs) before the damage is done.

Provide tailored incident response training to assist you in the initial identification and containment of security incidents. Training topics may include security awareness, current security trends, data handling, volatile data collection, or other relevant areas.


Emergency Response Service

• Address and treat incident quickly
• Return devices to a trusted state
• Identify incident source
• Develop a program for future prevention

Cloud Based & Managed Incident Response Services

Managed Services  
The Incident Response Managed Service provides remote and on-site investigation to help organisations mitigate their impact and quickly restore business as usual.

Complete technical analysis capability including: host based analysis, network investigation / network traffic collected and analysed, malware samples, suspicious files, binaries and malware reverse engineering.

Security Support Service - advanced reverse-engineering capabilities to support our field teams when we uncover custom malware and hacking tools.

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