Cisco Support

Cisco Support

Cisco Support Services


Delivering first class, responsive, 24/7 Cisco support services to end-user customers across a wide range of vertical markets. 

SecureNet Consulting has access to a vast pool of world class Cisco technical support, engineering and training services.

In order to retain Cisco Gold Partner status, our partners vigorously and continuously develop engineers, invests in infrastructure, renews and obtains Cisco specialisations in line with market advancements. 

Accreditation range from CCNA to CCIE technology specialists who retain expertise in such areas as Security, Wireless, Unified Communications and Voice.

Our customers are given privileged access to enhanced Cisco support services, guaranteed break/fix contracts, enhanced standard Cisco support options, specialist services such as monitoring, management and installation / implementation including routing & switching, security, wireless, datacentre, Flexpod and pre-sales support.


List of comprehensive, industry leading Cisco Support Services:



> Cisco Application Support

> Cisco Data Centre Switching


> Cisco IronPort


> Cisco Meraki 


> Cisco Network Management & Automation 


> Cisco Routing & Switching


> Cisco Security Cisco Support for SMBs

> Cisco SMARTnet Cisco Storage 

> Networking Cisco Unified Communications 

> Cisco Unified Computing Cisco Wireless



Cisco Specialisations and Accreditation's to further enhance in-house engineer capabilities:


> Advanced Data Center Architecture Specialisation


> Advanced Borderless Network Architecture Specialisation


> Collaborative Services Partner


> Data Center Networking Infrastructure
> Data Center Storage Networking


> Advanced Unified Communications Specialisation


> Express Foundation


> Advanced Collaboration Architecture Specialisation




Also part of the Cisco Collaborative Services Partner Programme (CSPP). This enables customers access to advanced Cisco services, including bespoke SLA’s and guaranteed fix options. 





SecureNet Consulting Cisco Support provides channel partners with access to the below:




> Bespoke SLA’s

> Guaranteed fix options


> Break/fix options plus enhanced services


> End of life support across a broad range of legacy equipment and additional life support


> Monthly service reporting


> Lower overall maintenance costs


> On-going updates and upgrades

> Additional discounts over standard CSPP offering


> 24/7 Cisco TAC access


> Cisco.com online resources


> Operating system software and support


> Smart services diagnostics and alerts


> Onsite engineers




Contact us today to discuss your requirements in more detail.



P: +44(0)7714 209927

S: +44(0)1273 329753

info@securenetconsulting.co.uk