Health Check Services



Health Check Services

IT Health Checks differ from ‘Vulnerability Assessments’ or ‘Penetration Testing’ services, in that they not only highlight possible vulnerabilities but also cover wider general network, IT and best practise issues and recommendations for remediation.

IT health checks identify vulnerabilities in IT systems and networks which may compromise the confidentiality, integrity or availability of information held on that IT system.


Aimed at reducing network downtime and exposure to threats, attacks and poor configuration / performance, Network Health Check Services are ideally designed to provide regular reviews of network activity.


What to expect

An initial network audit, including documentation, summarsing findings on your network, monthly performance checks, diagnostics, configuration checks and settings on various elements of the network. Health checks are reported monthly in both graphical and text based document showing the performance, faults and vulnerabilities.


Independent assessments performed on a regular basis, for compliance purposes or just for peace of mind.



Types of Health Check Services

> Security

> Applications


> Databases
o    Oracle
o    Microsoft SQL


> Patch Levels


> Wireless Networks


> Cloud Readiness


> Web Application


> Web Site Testing


> Servers


> Virtualisation Readiness & Capacity Planning
(Server and Storage)


> Network / Datacentre
(Routing & Switching) health checks


> Firewall / VPNs


> Storage / Data


> Backup Systems


> Vendor Health Checks

o    Symantec (NetBackup, Enterprise Vault, Backup Exec, Endpoint Protection, Cluster Server)

o    HP Data protector
o    NetApp
o    IBM TSM
o    EMC
o    Hitachi (HDS)
o    Sun
o    Oracle
o    Websense
o    Citrix
o    And many more

> CESG  
(Information Security arm of GCHQ)

> Check  
IT Health Check



 




Security Health Check 

Assess your current setup and advise on improvements. Recommendations on best practices to optimise your security policy, policy enforcement, outbreak management, and disaster recovery.

CESG / The IT Health Check Service (CHECK) / CREST (ethical security testing).



Network Health Check / Assessment

Network and systems infrastructure, external and internal applications, change management processes and security policies/ procedures. Your lead engineer will walk you through our analysis and prioritised recommendations.



  • Device discovery 
  • Topology and Configuration audit 
  • Equipment inventory 
  • Hardware and software EOL status 
  • Capacity assessment of current traffic 
  • Traffic hotspot identification 





  • Impact analysis of network configuration changes 
  • Network performance and utilisation 
  • Network topology and configuration review versus best practice standards 
  • Review of network issues contributing to application performance issues 
  • Network QoS (Quality of Service)



Storage Assessment  

Optimise and future-proof your storage infrastructure
Capture system-level impacts of caching, database structures, dedup, compression, BOYD, and integrity of back-up replication across all block, file, and object storage elements.

Perform a health check on existing data storage (SAN) environment.

EMC Clariion, Hitachi (HDS) AMS, HP EVA, Sun Storage Tek 6540, 6x20, IBM DS4000, etc.
This Health check service will provide information on customer’s existing configuration and highlight any specific areas of concern. This will also check for possible reclamation of storage and recommend upgrades on software’s / firmware’s if required.


  • Data dedup
  • Compression
  • Windows command line
  • Windows explore
  • Locking
  • Authentication and access credential
  • Redundancy
  • File system integrity 
  • Backup-recovery 
  • Storage consolidation 
  • Login storms 
  • Quota enforcement 
  • Synchronisation of user actions 
  • Emulate ramp-up, ramp-down user and load


    Data Backup Health Checks
    Comprehensive audit of a single backup environment. A report will be produced at the end the health check that would detail the findings of the health check and list recommendations to address areas of concern.

    Preventing Backup Failures
    Identification of incorrect configurations and bad practices that could potentially cause backups to fail.

    Reduced Backup Window
    Identify backups that take longer to run and analyse the root cause for this.

    Identify Bottlenecks
    Understand bottlenecks in your current backup infrastructure that could slow down backups.

    Vendors

    Symantec Netbackup, Legato Networker, Tivoli Storage Manager (TSM), HP Data Protector, Commvault environments, and more.

    Comprehensive protocols supported

    • SMB3
    • NFS v4.x
    • CDMI
    • HTTP FC, FCoE, iSCSI


    Firewall / VPN Health Check

    Your firewall is misconfigured and employees are loving it.

    Receive a comprehensive report on the overall health and problem areas of your firewall.


    Out of the 1,000's of firewalls tesed, 100% of them have some form of a security issue caused by:

    • Lack of training causes poorly written policies to slow down Internet access.
    • Poor monitoring to ensure the firewall is working properly
    • No maintenance performed to patch for security vulnerabilities.
    Who Benefits

    Business Owners
    Who don't have dedicated firewall admins to keep their firewall investment working.

    Network Admins
    Who have a whiteboard full of IT projects and haven't checked the firewall in the last 2 days.

    Firewall Admins
    Who may not be 100% confident with all firewall features.




    Wireless Health checks
    • Wireless Voice & video readiness
    • Guest / visitor guest access capacity
    • RF Interference
    • Poor throughput
    • Security weakness
    • Rogue access points
    • Dead spots
    • Client connection issues



    Wireless Site Survey Service

    Deploy Your Wireless LAN with Confidence and Optimise performance
    • Wireless site coverage planning
    • Capacity planning
    • Migrate to 802.11n
    • capacity planning for data and VoIP
    • Deploy a Wireless Intrusion Prevention System (WIPS)
    • Choosing the best WLAN standard to use.
    • Planning what applications you want to run over wireless
    • Implementation planning
    • HA (High Availability) planning



    Database Health Check
    • Benefits & considerations for deploying DB in the cloud
    • Optimising databases, consolidating and sizing
    • Optimal performance from existing database deployments
    • security and stability health checks for existing database deployments
    • Maximising efficiency and ensuring compliancy with Oracle licensing and patching for compliance
    • Review high availability design of application infrastructure to understand risk
    • Migration planning
    • Application development and support readiness across multiple platforms
     


    Oracle Health Check

    Why you need Oracle Health Checks
    • You experience regular application or database performance degradation.
    • You do not perform regular database maintenance.
    • You are about to perform an upgrade or migration.
    • You are concerned about future capacity and need to plan for the future.
    • You are concerned about database security or have compliance issues.
    • You have regular issues with database backup and recovery.
      
    Oracle Database Health Check
    • Produce a report that provides comprehensive diagnostics and will make practical recommendations for any performance or configuration optimisation.
    • Identifying any bottlenecks or performance issues.
    • Review Backup and Recovery, Capacity planning in line with business requirements.
    • Check hosting hardware, servers, storage and carrier network for capacity capabilities.
    • I/O Activity, Current Data Block Buffer usage, Data Dictionary Cache Statistics, Shared SQL Pool Area statistics, Log Buffer Statistics.

    Optimising Oracle E-Business Suite
    Detailed report on:

    • Current set up
    • Best practice processes
    • New Functionality
     


    Symantec Health Checks
    Focuses on known best practises for optimal performance and functionality.
    • NetBackup 
    • Symantec Enterprise Vault 
    • Symantec Backup Exec 
    • Symantec Endpoint Protection 
    • Symantec Cluster Server 



    NetApp Health Check
    • Make recommendations for improvements and optimisation. 
    • Focus on best practises for optimal performance and functionality.