IT Professional Services

Specialised technical resources for businesses and organisations who require certified engineering expertise and specialist skills sets.

IT professional service teams help you understand and meet your toughest challenges.

Health Check | Assess | Best Practise | Compliance | Risk

Types of IT Professional Services, Technical Engineering & Consultancy

Outsourcing / Staffing Resources	Proof of Concept / Demonstration Facilities	Governance & Compliance
Vendor Specific Services Technical Expertise, Engineering and Consultancy: Oracle Microsoft Cisco	Network Installations	Health Checks
Cabling	Routing & Switching	Audit
Risk Assessment	Vulnerability Assessment	Testing
Solution / Architecture Reviews & Design	Wireless / Mobility BYOD	Security
Infrastructure	Applications	Databases
Cloud	Virtualisation	Data Management
Data Loss Prevention	eDiscovery	Data Classification & Archiving
Disaster Recovery & Business Continuity	Fraud Investigation	Forensic Services
Incident Response	IT Disposal	Procurement Services
Digital Audio / Visual Systems	Project Management	Training

Vendor Specific - Professional Services

Technical Expertise, Engineering and Consultancy

* Infrastructure
* Cloud
* Security
* Storage / Data Backup

> Design for the future, Capacity planning

> Optimisation / Performance tuning

> Consolidation

> Migrations and Change management

> Version upgrades

> Health checks

> Skills transfer / training

> Testing

Typical industry brands / technologies

Apple OS X Server and Client	Alcatel Lucent	Citrix
Brocade	Commvault	Check Point
Cisco	Datacore	Dell
EMC	Extreme	F5 Networks
FortiNet	Fujitsu	HP (Hewlett Packard)
Hitachi Data Systems	IBM	Linux
Microsoft Servers, Hyper-V, Azure, Office 365 Exchange (2003 / 2007 / 2010, 2013), SQL SharePoint, Skype for Business, Active Directory	McAfee	Novell
NetApp	Oracle / Sun	Riverbed
RSA	Solarwinds	Sophos
Symantec Enterprise	Trend Micro	VMware
Watchguard	Websense	Zyxel

Proof of Concept Centre / Demonstrations

Risk & Vulnerability Assessment Services

Risk Assessments

Cloud Readiness
Understand your security / compliance posture
Mobility / BYOD

Testing - Professional Services

> DDoS Assurance Testing	> Load / Performance / Quality of Service / Future Proof Testing
> Website Test / Monitoring	> On-Demand Testing
> Network Testing (health checks, pre-implementation, audits) 10/40/100GbE testing Routers Switches, including fibre channel WAN IPv6 VPN Wireless Storage	> Application Testing Application delivery platforms Voice over IP (VoIP) gateways Video
> Database / Oracle Testing	> Storage
> Security Devices	> Virtualised Data Centres
> Cloud Security Testing	> Real User Testing

Audit - Professional Services

Audit on-premise, endpoint devices, cloud locations
Compliance Readiness Assessments
Compliance Audit
Mandated Compliance Audit Services

eDiscovery Service (sensitive data discovery)
Forensic Service
Vulnerability Testing

Compliance / Governance - Professional Services

eDiscovery Services

Forensic Services

Vulnerability Testing

Major industry compliance regulations:

Payment Card Industry Data Security Standard (PCI DSS)	GCSx / Code of Connection (COCO) 4.1
Sarbanes Oxley (SOX)	European Data Protection Directive
ISO 27001:2	Federal Information Security Management Act (FISMA)
HIPAA	Gramm-Leach-Bliley Act (GLBA)
Criminal Justice Information Services (CJIS) Security Policy	NIST (National Institute of Standards and Technology)
And more…

Health Check - Professional Services

Servers	Security
CESG / Check	Network
Wireless	Storage / Data Backup
Applications	Database
Virtualisation	Vendor specific technologies For example: Symantec (NetBackup, Enterprise Vault, Backup Exec, Endpoint Protection, Cluster Server) HP Data Protector NetApp IBM TSM Oracle

Security - Professional Services

> Datacentre, network, endpoints, cloud, data, storage, applications	> Forensic Service
> Outsourced Information Security Manager (CISO)	> Fraud Investigation
- Operations managers - Specialist engineering resources / staff	> Health Check (security systems, specific vendor technologies and processes)
> Penetration / Security Testing Intrusion and Penetration Testing services, for network endpoints to the cloud.	> Compliance & Auditing Services (PCI DSS and others)
> Vulnerability Testing	> Data Loss Prevention

Infrastructure - Professional Services

> Health Checks

> Assessments

Strategic (meeting operational and service levels)
Discovery

Vulnerability
Security

> Rapid Architecture Deployments

Have your complete IT infrastructure built and live within 2 days or less. From zero to 100% functional (open to all, mostly utilised by city financial firms). Includes Email - Telephones - Servers - Workstations - Firewalls

> Data Centre

Strategic planning, solution design & creation and implementation & support services

Project Consultancy and Expertise	Full Lifecycle Management for Business Program / Project (PMO)
Change Management	Vendor Knowledge and Management
Cloud Adoption Modelling and Process Re-engineering	Best Practice Analysis and Review
Cloud Solution and Architecture Design	Technology Strategy Design and Validation

> MainFrame

Mainframe database, infrastructure and migration consultancy.

> Remote / Branch Office

> Network

Network Design, Networking, (IP and subnet, VLAN, DNS, DHCP, WAN Optimisation, WINS, NAT/PAT, RIP, EIGRP, OSPF, BGP, Multilayer, STP, VLAN, VTP, Load Balancing, ATM, Frame Relay, MIA/DIA Links, BT Eco, SNMP, Syslog, Brocade, Procurve, Routers, Switches, Firewalls, IDS, UTM.

Network Design	Installations
Engineering	Server (Servers (DLxx, Cxxx blade, HP-UX, xseries, E/S enclosures, AIX, SPARC, SUN, Solaris)
IP Routing	IP Switching
Wireless	Load balancing
Proactive Network Monitoring	IT Support Desk

> Applications

Microsoft	Oracle
Cisco	Application compatibility testing
Migrations	Remediation
Virtualization

> End User Computing

> Wireless Wireless Networking / Mobility / BYOD / MDM

Site Survey

Design

Planning

Installation

Configuration

Testing

> Cabling Engineering

> Storage

Storage Assessments / Health Checks / Capacity Planning
Planning, Design, Consultancy
Installation / Configuration / Testing

> Unified Communications & Mobile Computing

Calendaring

Instant Messaging

Video Conferencing

Telephony and VOIP

Voice Messaging

SMS and Fax

Cloud - Professional Services

Infrastructure | Desktop | Applications | Storage | Security

Cloud Readiness | Strategy | Planning

> Full Cloud Life Cycle Management

Design, Adoption Modelling and Process Engineering, Implement, Testing, Manage, Support

> Cloud Data Management

Backup, archiving, storage, file sync & share, collaboration

> Private Cloud Engineering

> Public Cloud Engineering

Planning, Design, Architecture service
Risk Assessment
Vulnerability Assessment
Penetration Testing
Web Application Security Assessment
Web API Testing
Development services

> Hybrid Cloud

> Microsoft Azure

> Microsoft Office 365

> VMware vCloud

Virtualisation - Professional Services

> Servers	> Storage
> Security	> Desktop (VDI)
> Network	> Testing

VMware, Microsoft Hyper-V, XenServer.
VMware, Citrix, Wyse, Cisco, HP and Microsoft.
Design and Proof of Concept facilities

Disaster Recovery & Business Continuity

Solution design, implementation, policy and documentation
Data shipping
Recovery

Data Management - Professional Services

Data Archiving
Backup
Replication
Storage

On-premise, Datacentre, Branch Office or Cloud-based

Digital Audio / Visual Systems

Staffing and Interim Resources

Flexible staffing models

Outsourced interim staffing / resource solutions

> Operational management

> CISO security manager

> Security technical experts

> IT technician / engineering

IT Disposal - Professional Services

Comply with the Waste Electrical and Electronic Equipment (WEEE) Directive to avoid costly fines.

Project Management - Professional Services

Procurement Services - Professional Services

Hardware, software procurement service.

Also See

> Managed Services

> Technical Support